FAQ Roma Pass 72 Hours and Roma Pass 48 Hours

  1. What to know about the Cards
    1. What’s included? How to activate?
    2. Can I use the Roma Pass 72 Hours and/or the Roma Pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Termini Station/Central Rome?
    3. Can 72h and 48h Roma Pass holders avoid lining up?
    4. Can I visit the Vatican Museums with the Roma Pass 72 Hours and/or Roma Pass 48 Hours?
    5. With Roma Pass 72 hours and Roma Pass 48 hours are there any concessions for the use of services within St. Peter’s Basilica?
    6. How do I find out the full list of museums/archaeological sites and all the discounts offered by Roma Pass 72 Hours and/or Roma Pass 48 Hours?
    7. If there is an exhibition at the museum, is it included on the admission?
    8. Is there a Roma Pass 72 Hours or Roma Pass 48 Hours discount for children or other types of visitors?
    9. Where can I use for transport?
    10. How can I check P.Stop network that can be used freely with the Roma Pass?
  2. Use
    1. Once withdrawn, when will I activate the Roma Pass (72/48 hours) and how to use?
    2. With Roma Pass 72 Hours, do the first two free entries have to be consecutive?
    3. With Roma Pass 48 Hours does the free entry have to be the first admission at museums and/or sites?
    4. After the first two free entrances at museums and/or sites with Roma Pass 72 hours, or the first one with Roma Pass 48 hours, how are the discounts?
    5. Which museums are always free?
    6. Can I check how many times my Roma Pass 72 Hours or Roma Pass 48 Hours has been used?
    7. Can I extend the duration of the Roma Pass 72 Hours and/or Roma Pass 48 Hours?
    8. What is a combined entry arrangement? Which museums and/or archaeological sites have combined entry arrangements?
    9. If a combined entry ticket is valid for more than one day, can I use it within the duration of the Card?
    10. If there is a person who does not need to purchase Roma Pass 72 Hours or Roma Pass 48 Hours with me or with my group, will that person be able to enter with me without a queue?
    11. What should I do if the card doesn’t work?
  3. Museums opening time, free entrances and reductions
    1. Are the museums and/or archaeological sites closed on certain days of the week or services suspended with the Roma pass?
    2. Is there a discounted Roma Pass?
    3. Is public transportation (bus and subway) free for children?
    4. Can I check the entrance fees of the Roma Pass 72 Hours or Roma Pass 48 Hours network Museums to make the best plan?
  4. Purchase of Roma Pass
    1. Where and how to purchase Roma Pass 72 Hours and Roma Pass 48 Hours?
    2. Can I pay with credit card at a Tourist Infopoint?
    3. Is there a limit date to use a purchased card?
  5. Online purchase (www.romapass.it) and collection
    1. How many cards can I purchase online? Where and when can I pick up my cards purchase online?
    2. Is there a time limit to purchase online Roma Pass 72 Hours or Roma Pass 48 Hours and is there a time limit to collect cards purchased online?
    3. Is there a limit date to use an online purchased card after its collection?
    4. Can I change date and/or collection point and/or holders’ name indicated during online purchase?
    5. Can I receive the Roma Pass 72 Hours and/or Roma Pass 48 Hours purchased online by mail or express courier?
    6. Are the Tourist Infopoints always open for the pick-up of Roma Pass 72 Hours and/or Roma Pass 48 Hours purchased online?
    7. I followed the online purchase steps, but did not receive an e-mail with the withdrawal code. What should I do?
    8. Can I buy Roma Pass 72 hours (or Roma Pass 48 Hours) for someone else?
    9. Which credit cards can I use to pay for my Roma Pass 72 Hours and/or Roma Pass 48 Hours?
    10. Is the price of the card different if purchased online or at points of sale?
  6. Tour operators
    1. Do tour operators purchasing Roma Pass 72 Hours and/or Roma Pass 48 Hours cards receive discounts?
    2. How to buy: single code or multiple codes.
  7. Reservations
    1. For which museums it is necessary to make a reservation? How can I book?
    2. Should children and categories entitled to free admission make reservations at museums where it is mandatory?
    3. Is the reservation free of charge for the museums requiring booking for Roma Pass 72 Hours and/or Roma Pass 48 Hours holders?
  8. Reimbursements
    1. Is it possible to request reimbursement of Roma Pass 72 Hours and/or Roma Pass 48 Hours?
    2. If I am unable to come to Rome, but have already purchased the Card online, can I give the purchased Card to another person?
    3. If I have an unused Roma Pass 72 Hours or Roma Pass 48 Hours, can I give it to another person?
    4. What should I do when my card is damaged, lost or stolen?

For further Info and/or for assistance, please send an email to info@romapass.it.

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